UPDATE: 4th January 2021
Jennifleurs will remain trading during the new national lock down, trading under the rules for non essential retail
All orders to be made via telephone or website for local delivery in Colchester and the surrounding area or click and collect from outside the shop
UPDATE: 24th December 2020
Closed until 4th January 2021 for holidays. We'll reopen on Monday 4th January 2021, trading under Tier 4 Regulations. Our public space will be closed but Click & Collect, telephone and web orders accepted.
UPDATE: Christmas 21st December 2020
We remain open and are trading under Tier 2 regulations. Please note that due to the current European travel restrictions that any placed orders are subject to availability and substitutions may be made to equal value. We therefore advise being as non specific as possible for any orders
UPDATE: Trading Practices from 2nd December
Jennifleurs has continued trading since the beginning of the UK Covid 19 Restrictions
At all times, Jennifleurs has operated within the guidance as outlined by the UK government and relevant trade association. Until May 10th when the guidance was revised, Jennifleurs staff members consisted entirely of members of the same household. Since the Prime Minister said that people should return to work where possible, staff have returned, while the retail space remains closed and has been altered into a workspace to ensure social distancing can be practised at work. At no time have any staff displayed any symptoms of Coronavirus (COVID-19).
The guidance allows businesses who are able to operate over the phone and online to continue to trade where contactless deliveries are possible. Also one of the few exemptions to the restrictions are funerals, where funeral flowers are needed. As we were able to work within our isolated household and make these contactless deliveries, we have been able to operate a near-normal delivery based service since the 23rd March.
As of the week beginning 18th May, our trade associations obtained updated advice from the government clarifying that contactless collections were possible. Therefore from Wednesday 20th, we are able to offer collections from our store.
Throughout, fresh flower deliveries have been available three times per week. We have experienced few to no issues with sourcing quality, fresh flowers on time for our customers.
Despite the advice from the Prime Minister on 25th May that retail spaces would be able to open from 15th June, it is our intention that for the safety of our customers and staff, we will continue to operate as we have been from the 23rd March for the foreseeable future, with the retail space closed. This is to allow us to use the retail areas of the shop to space out the working environment and maintain social distance between staff from different household groups.
The experience of these difficult few weeks has shown us that we can still provide they same quality service to our customers without the retail space being open. Therefore, until the situation is revised, we will not do this until it is safe and necessary to do so.
With thanks, the Team at Jennifleurs